RESERVATIONS AND PAYMENT
Reservations, save for
late reservations, as referred to hereunder are
confirmed on the condition that a non-refundable deposit
of 25% of the total package price is paid to African
Breeze® within 72 hours of confirmation. The balance
owing must be paid by the date stipulated on the invoice
but not less than six weeks prior to departure. African
Breeze® reserves the right to cancel any reservation in
respect of payments not received timeously. Prices are
quoted at the ruling daily exchange rate. Until African
Breeze® has received full payment, we reserve the right
to charge any variations to the guests account. The onus
will be on the guest to check that there have been no
changes in price prior to making final payment. African
Breeze® guarantees the price of land arrangements, once
full payment is received. Airfares are subject to the
prices and conditions quoted by the airlines and cannot
be guaranteed by African Breeze®.
LATE BOOKING FEE & COMMUNICATION EXPENSES
In the event of any
reservation being completed less than 7 days prior to
the date of departure, African Breeze® will be entitled
to levy a late booking fee and reserves the right to
levy a fee for any extra communication expenses. Full
payment is due immediately on confirmation and is
non-refundable on all late bookings. Some bookings will
require full payment at the time of reservation i.e.
prior to confirmation.
METHOD OF PAYMENT
African Breeze® will accept
payment by electronic transfer, bank issued cheque,
travel agency cheque (accredited agencies only), or
cash. All payments may be made out to African Breeze® –
Destinations & Properties.
CANCELLATION AND AMENDMENTS
African Breeze® reserves
the right to cancel any booking at any time prior to
departure, in which event all payments will be refunded
as full and final settlement of all further liability of
whatsoever nature, howsoever arising, which may arise as
a result of such cancellation. In the event of
passengers cancelling their reservations, such
cancellation must be made in writing and notwithstanding
anything to the contrary contained in these booking
conditions. African Breeze® reserves the right to claim a
cancellation fee of up 100% of the total package price
as a pre-estimation of damages. African Breeze® uses a
large number of suppliers, it is not possible to list
all their amendments and/or cancellation charges.
Accordingly, amendments to confirmed reservations at any
time prior to departure will be made subject to the
conditions that the customer is liable for all
additional costs of whatsoever nature arising
there-from. The customer will also be liable for a R60
administration fee payable to African Breeze® in respect
of each such amendment and/or cancellation.
UNSCHEDULED EXTENSIONS
In the unlikely event of
there being an unscheduled extension to the holiday
caused by flight delays, bad weather, strikes or any
other cause which is beyond the control of African
Breeze, it is understood that the expenses relating to
these unscheduled extensions, (hotel accommodation
etc.), will be for the account of the guest/passenger.
African Breeze® accepts no liability for changes,
omissions or delays before or during the course of any
published tour occasioned by technical difficulties,
weather conditions, strikes or communication breakdowns.
BASIC BOOKING TERMS AND CONDITIONS:
(To apply in the event
that the specific lodges cancellation policy has not
been communicated to you)
All Bookings must be confirmed in writing
Fully Inclusive Tour Reservations
A 50% deposit is required to confirm reservation
Full Pre-payment is required 30 days prior to arrival
Cancellation Policy
Our Cancellation Policy is as follows:
Cancelled more than 60 days prior to arrival: 10% of the
full accommodation charge
Cancelled more than 30 days prior to arrival: 25% of the
full accommodation charge
Cancelled less than 30 days prior to arrival: 50% of the
full accommodation charge
Cancelled less than 7 days prior to arrival: 100% of the
full accommodation charge
REFUNDS AND UNUSED SERVICES
No refunds will be made
for no-shows, or any unused services.
BREAKAWAYS FOLLOWING DEPARTURE
While it is possible for
the guest/passenger to break away from planned holiday
itineraries, after departure it is understood that extra
expenses incurred as a result of such a breakaway will
be for the Guests/passengers account and any unused
service will not be refunded. Amendments and
cancellations en route must be made with our operators
directly.
TRAVEL DOCUMENTS
Documents (vouchers,
itineraries, etc.) are only prepared on receipt of full
payment of the package price, currency declarations,
signed conditions of contract (i.e. our booking form)
and ticket copies if requested. Documents will be ready
for collection 24 hours after full payment has been
received.
PASSPORTS, VISAS, VACCINATIONS AND INOCULATIONS
The responsibility to
obtain proper, current and valid passports, visas,
vaccinations, inoculations and the like, where required,
is that of the customer alone. African Breeze® shall not
be responsible or liable for any consequence of any
nature arising from the customer failing to ensure that
he/she has complied with all such requirements.
RESPONSIBILITY AND LIABILITY
African Breeze® act as
agents only for local and international ground operators
and airlines and accordingly accepts no liability
whatsoever for any loss, damage, injury, accident, delay
or any other irregularity howsoever arising. African
Breeze® makes every effort to ensure that all the
arrangements and services connected with a passenger’s
itinerary will be carried out as specified and/or in the
most efficient and effective way possible. However, we
do not have direct control over the provision of
services by suppliers and, whilst they are in all cases
selected with the utmost care, we do not accept
liability for errors and omissions of such suppliers.
INSURANCE
Insurance against
cancellation, illness and for loss of baggage is highly
recommended for all guests/passengers travelling with
African Breeze®, (please ask your travel agent for
insurance options). Guests/Passengers undertake all
activities associated with an itinerary at their own
risk and are responsible for their own insurance.
African Breeze® will not be liable if anyone should fail
to take adequate insurance cover.
ITINERARY VARIATIONS
While every effort is made
to keep to all confirmed itineraries, African Breeze®
reserves the right to make changes for your convenience.
Because we plan arrangements in advance, do not own or
control the airlines, hotels and/or other supplier
companies who will provide guest/passenger holiday
components, changes and even cancellations can
occasionally become necessary. In the event that the
hotel accommodation, excursion, service, flights etc.
has been properly confirmed by African Breeze®, and not
withstanding this, is unavailable for any reason
whatsoever, African Breeze® do not accept any liability.
TRAVEL DECLARATIONS
As the authorized
representative of the S.A. Reserve Bank, African Breeze®
require that all foreign payments that are made by them
on behalf of guests/passengers must be deducted from the
guests/passengers foreign exchange allowance. A currency
declaration to this effect must be lodged with African
Breeze® before final documents can be released.
JURISDICTION OF THE MAGISTRATE'S COURT
African Breeze® shall be
entitled, at its option to institute any legal
proceedings arising out of or in connection with this
contract in any Magistrate's Court having jurisdiction
in terms of Section 29 of the Magistrate's Court Act No
32/1944 as amended, notwithstanding that the amount in
issue may exceed the limits of such jurisdiction.
GENERAL
This document together
with African Breeze®'s standard booking form and An
African Breeze® invoice / itinerary constitutes the sole
record of the agreement between the parties. No party
shall be bound by any representation, warranty, and
promise of the like not recorded herein. No addition to,
the African Breeze® standard booking conditions shall be
of any force or effect unless in writing and signed by
or on behalf of the parties. No indulgence which African
Breeze, ("'the grantor), may grant to the
Guest/passenger (lithe grantee'), shall constitute a
waiver of any of the rights of the grantor, who shall
not thereby be precluded from exercising any rights
against the grantee which may have arisen in the past or
which might arise in the future. All costs and
disbursements, including legal costs on the attorney and
client scale incurred by African Breeze® in recovering
any damages and payments payable by the guest/passenger
to African Breeze® shall be for the guests/passengers
account. This agreement shall in all respects be
governed by and construed in accordance with the laws of
the Republic of South Africa. The guest/passenger hereby
consents to the jurisdiction of the Magistrates Court
having jurisdiction over its person in respect of all
proceedings in connection with this agreement. The
parties hereby respectively choose domicilium citandi et
executandi for all notices and processes to be given and
served in pursuance of this agreement all their
respective addresses as given on African Breeze®'s
standard booking form. Either party may change its
domicitium by written notice delivered by hand or sent
by prepaid registered post to the other party. In this
agreement an expression which denotes a gender includes
the other genders, a natural person includes an
artificial person and vice versa, the singular includes
the plural and vice versa.
African Breeze® – Destinations & Properties
Office: 011-791 2628
E-mail: info@africanbreeze.co.za
www.africanbreeze.co.za
CHANGE TO TERMS AND CONDITIONS
African
Breeze® reserves the right to make changes to these
terms and conditions at any time without notice.
Any rights
not expressly granted herein are reserved.
